酒店英文道歉信范文7篇
在当今社会生活中,我们总不免地需要写道歉信,不同的道歉信内容是不同的'。如何写一份恰当的道歉信呢?以下是小编收集整理的酒店英文道歉信7篇,仅供参考,欢迎大家阅读。
酒店英文道歉信 篇1Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home this , we said we were sorry again kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager
酒店英文道歉信 篇2ms. mitsuko iwasaki
3-16-6-804, higashisuna
koto-ku
tokyo, 136-0074
dear ms. iwasaki,
upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your
may the year of the rabbit bring you joy and prosperity.
yours sincerely,
酒店英文道歉信 篇3Mr. Ulrich Niemann.
Director
People-People Exchange Co.
Dear Sir or Madam: Friday 22nd September
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.
Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.
We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.
Regards
Alfred Zhuang
Front Office Manager
酒店英文道歉信 篇4dear xxx:
i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.
but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.
Regards
Alfred Zhuang
Front Office Manager
酒店英文道歉信 篇5Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999
Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhuang
Front Office Manager
酒店英文道歉信 篇6Dear customer,
I am the GM of the hotel.I am sorry to hear you are not pleased with t let me thank you for your coming to our are a friendly and polite nd,I would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere. Thank you again.
酒店英文道歉信 篇7亲爱的客人:
您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多,客房紧张,导致有些客人无法入住,我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店,还有不知您方不方便把您的姓名和联系方式留下,如果有了房间我们会在第一时间通知您并免费接您回来,为了表示我们的歉意,我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年x月x日
-
违反学校纪律检讨书(15篇)
当我们做某件事,出现了失误后,往往被要求写检讨书来自我反思,请注意写检讨书的心态要端正。什么样的检讨书才是好的检讨书呢?下面是小编精心整理的违反学校纪律检讨书,欢迎阅读与收藏。违反学校纪律检讨书1尊敬的老师:在9月25日晚上的校门口,我犯下了一个严重的错误,...
-
土方工程承包协议书10篇
随着社会不断地进步,协议在生活中的使用越来越广泛,签订了协议就有了法律依靠。那么协议的格式,你掌握了吗下面是小编为大家整理的土方工程承包协议书,供大家参考借鉴,希望可以帮助到有需要的朋友。土方工程承包协议书篇1发包人(以下简称甲方)___________承包人(以下简...
-
初中生打架检讨书(15篇)
在有过错的情况下,为了避免今后再出现此类事件,为此要写检讨书来自我悔过,做事不能马虎,写检讨书也应如此。什么样的检讨书才是好的检讨书呢?下面是小编帮大家整理的初中生打架检讨书,欢迎阅读与收藏。初中生打架检讨书1尊敬的老师:您好!没有团结好同学,反而由于一些小...
-
部队违规违纪检讨书
我们在犯错后,避免再次犯错,往往被要求写检讨书来自我反思,写检讨书是为了能够不断提醒自己。相信很多朋友都对写检讨书感到非常苦恼吧,以下是小编帮大家整理的部队违规违纪检讨书,欢迎阅读,希望大家能够喜欢。部队违规违纪检讨书1尊敬的领导:首先,我要在这里郑重的向...